Fiverr is an online marketplace that connects buyers and sellers. If you’ve purchased services on Fiverr, you know that they are listed in a price range between $5 and $10. The idea behind this pricing structure is to give buyers the opportunity to try out new services at a low price before purchasing more expensive gigs. If you’re reading this article, that means you probably already know the risks of buying services from a seller on Fiverr. Fortunately, there are also advantages of purchasing from Fiverr: The site has been rated positively by users for its trustworthiness and safety; it also allows buyers to leave reviews for sellers in order to avoid scams or bad experiences. But what happens if you purchase a service you don’t want? Can you cancel your order on Fiverr? Here is everything you need to know about canceling orders on Fiverr and how to do it!
How To Cancel Fiverr Order?
1. Cancel Your Order on the Fiverr Website
When you place an order on Fiverr, you are actually placing two orders: one for the service you’ve purchased and another for the service that has been canceled. If you want to cancel your order, you must cancel both orders. To do so, return to your Fiverr account and click on “Cancel Orders” under “My Orders”.
2. Cancel Your Order Through Email
If you’re more comfortable with email than web-based communication, then follow these steps: Click here to open a new email message with the Fiverr support team. Fill out the form as follows: In the “Details” field, enter your name and a valid email address. In the “Order ID” field, enter your canceled order’s number (if available). In the “Message” field, write a brief description of why you’re canceling your order. In the subject line of this email message, write “FIVERR ORDER CANCELLATION.” Attach this screenshot as an image in Step 2 and choose “Send”. This will notify Fiverr that your order was canceled via email. You can also cancel this way if a seller has not yet shipped or delivered their services.
3. Cancel Your Order Through Live Chat
If you prefer to contact the seller directly, then follow these steps: Click here to open a new live chat with the Fiverr support team. When prompted, enter your name and a valid email address. In the “Details” field, enter your canceled order’s number (if available). In the “Message” field, write a brief description of why you’re canceling your order. In the subject line of this chat message, write “FIVERR ORDER CANCELLATION.” Attach this screenshot as an image in Step 3 and choose “Send”. This will notify Fiverr that your order was canceled via live chat.
When Is It Possible to Cancel an Order on Fiverr?
1. Order Cancellation Is Possible After Delivery
If your order has not yet been delivered, then you can cancel this order. However, if the seller has already shipped the goods, then canceling the order is not possible.
2. Order Cancellation Is Not Possible Before Delivery
If the seller has not yet shipped your goods, then you cannot cancel this order. If your purchase is a service that needs to be completed before delivery, then it may be possible to cancel this service and get a refund.
3. Fiverr Refund Policy
Fiverr refunds are available only if an order is canceled within 24 hours of placing it on Fiverr’s website or through email or live chat with their support team (or within 24 hours after receiving a refund request). If you have placed an order on Fiverr and wish to receive a refund for that order.
4. In Case of Error
If there is an error during checkout (e.g., an incorrect shipping address), then it is possible to cancel this order up until delivery via email or live chat with Fiverr’s support team. However, if your order has already been delivered and the seller refuses to issue a refund (or issues a partial refund), then this will not be possible.
5. In Case of Fraudulent Orders
It is against Fiverr’s terms and conditions to ask for refunds in case something goes wrong with your order due to fraudulent orders placed by sellers on Fiverr’s website or through email or live chat with their support team. It is also against Fiverr’s terms and conditions to ask for refunds in case your order goes missing after being delivered by the seller on Fiverr’s website or through email or live chat with their support team due to negligence on the part of these sellers (e.g., they shipped your goods without checking that the address provided was correct).
What Happens When You Cancel An Order On Fiverr?
1. Cancellation Is Possible
If you cancel an order before it is shipped, then you will receive a full refund from Fiverr. However, if the seller has already shipped your goods, then this will not be possible. In such cases, you can only request a partial refund.
2. Cancellation Is Not Possible
If the order has already been delivered, then it is not possible to cancel this order. If your purchase is a service that needs to be completed before delivery (e.g., editing a video clip), then it may be possible to cancel this service and get a partial refund for the cost of the service minus Fiverr’s fee of 15% (or less) of your total sales revenue (i.e., 15% of your total sales revenue minus Fiverr’s fee). However, if the seller refuses to issue a refund in such cases, then this will not be possible.
3. Refunds Are Available
Only if Order Is Canceled Within 24 Hours of Placing It on Fiverr’s Website or Through Email or Live Chat with Support Team (or Within 24 Hours after Receiving Request for Refund)
Fiverr refunds are available only if an order is canceled within 24 hours of placing it on Fiverr’s website or through email or live chat with their support team (or within 24 hours after receiving a refund request). If you have placed an order on Fiverr and wish to receive a refund, then you will have to contact Fiverr’s customer support team to request a refund.
4. Refunds Are Limited
Refunds are available for services that have been purchased on Fiverr (e.g., editing a video clip), and for purchases made through Fiverr’s website or through email or live chat with their support team. If you buy a service from another seller on Fiverr, then this is not possible.
5. Refunds Are Not Available for Services That Have Been Purchased Through Other Means (e.g., Through Amazon, eBay, etc.)
Refunds are not available if the service has been purchased from an external source such as Amazon, eBay, etc. In such cases, you will be asked to contact the seller directly and ask them to issue you a refund/credit of your purchase amount minus Fiverr’s fee of 15% (or less) of your total sales revenue (i.e., 15% of your total sales revenue minus Fiverr’s fee). You can also visit the seller’s website and request them to issue you a refund/credit of your purchase amount minus Fiverr’s fee of 15% (or less) of your total sales revenue (i.e., 15% of your total sales revenue minus Fiverr’s fee).
How To Avoid Disappointment With Fiverr?
1. Make Sure to Read the Seller’s Profile and Reviews
You will have to make sure to read the seller’s profile and reviews before placing an order with them. This will help you understand what they are selling and what they are capable of doing. It will also help you understand whether they will be able to deliver on time or not.
2. Look for Sellers Who Have Positive Reviews
If you do your research well, then you should be able to find sellers who have positive reviews and ratings from previous customers. You can also look for sellers who offer a variety of services that may interest you.
3. Check Minimum Order Amounts as Not All Sellers Accept Small Orders
You should check the minimum order amounts as not all sellers accept small orders (e.g., less than $5). For example, if your desired service is editing a video clip, then this may be too small for some sellers. In such cases, try looking for other sellers who offer similar services (e.g., editing a video clip).
4. Consider Buying Services From Other Sellers on Fiverr as Well
If you cannot find any service that suits your needs through Fiverr, then consider buying services from other sellers on Fiverr as well (e.g., editing a video clip). This is because some of these other sellers may have better prices than Fiverr when it comes to certain services/products that are available on Fiverr (such as editing a video clip).
5. Look at Other Sellers on Fiverr Who Offer Similar Services
If you cannot find any service that suits your needs through Fiverr, then consider looking at other sellers on Fiverr who offer similar services. For example, if you want to edit a video clip, then you can look at sellers who offer editing services as well (e.g., editing a video clip). By doing this, you can find out whether they are capable of doing the work as well as offering good prices for the same.
Final Words
Fiverr has a bad reputation among online shoppers. That’s because many people don’t understand how it works. If you use Fiverr, you will likely have a bad experience. That doesn’t mean you should avoid the site, though. With a bit of knowledge, you can avoid scammers and get what you pay for.
